Job Title: Program Director
Reports To: Clinical Director
Employment Status: Exempt
The Fred and Clara Eckert Foundation for Children is a private operating foundation whose primary charitable purpose is operating Eckert Youth Homes in Williston, North Dakota. Eckert Youth Homes provides quality treatment services which encourage the spiritual, educational, behavioral, emotional, and physical development of children, youth and their families. Eckert's core values are Faith, Integrity, Excellence, and Caring.
The Program Director is responsible for the day-to-day programming and services provided to clients at Eckert Youth Homes. The Program Director develops and implements programs, services, guidelines and policies to ensure compliance with government regulations, accreditation standards, and to maintain alignment with Eckert’s mission and values. The Program Director also monitors program effectiveness and implements adjustments as needed.
Responsibilities and Duties
- Collaborate with the Clinical Director on the day-to-day schedule of the program;
- Plan, implement, administer, and evaluate programs and services that optimizes the youth homes’ occupancy and impact on clients within the mission and values of the organization;
- Ensure program operations comply with federal, state, local laws, rules, regulations and accreditation
- Chair the Admission and Discharge Committee, which includes the following: reviewing all documents, communicating with referring parties, potential clients and families, and making recommendations regarding their suitability for Eckert programs
- Coordinate and implement the delivery of a variety of therapeutic counseling programs, including individual, group and family services with a model of trauma informed care throughout the programs
- Coordinate intakes, aftercare services and family education as necessary
- Coordinate and run quarterly direct care staff team meetings
- Plan procedures and equipment to improve the environment and service delivery to youth and families
- Participate in budgeting process for program-related items
- Provide supervisory oversight, technical guidance, problem solving, and training to social service staff; direct care supervisor; case manager; tutor; direct care administrative assistant; and non-clinical independent contractors
- Coordinate incident reporting, assessments, and responses
- Evaluate and update the Adolescent Residential Treatment Program Addiction Handbook as necessary
- Participate with organization’s leadership and staff in efforts to achieve and maintain COA accreditation including writing program policies and procedures
- Serve on the Performance and Quality Improvement Team
- Serve on the Leadership Team, working to create a healthy environment to bring about positive changes in the behaviors, attitudes, and values of youth residing in the facility
- Develop and maintain relationships with key stakeholders throughout the state. Ensure optimal client service is provided and coordination of care is strong. Attend meetings and make presentations as required
- Model and educate staff around cultural and socioeconomic characteristics faced by clients served
- Ensure prudent parenting standards are met for each child’s programming
- On-call responsibilities are associated with the position
This position supervises social service professionals; direct care staff supervisor; case manager; tutor; direct care staff administrative assistant and non-clinical independent contractors. This position’s responsibilities include the following: assisting with interviewing, hiring and training employees; planning and assigning work; appraising performance; and addressing complaints and resolving problems.
This job is performed in an office setting located in a residential facility with youth who have extensive trauma, significant mental, and addiction related behaviors. This position routinely uses standard office equipment such as computers, phones, photocopiers and filing cabinets.
The physical demands described here are representative of those that must be met by an employee to successfully perform this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.
Position Type/Expected Hours of Work
This is a full-time position. Days and hours of work are Monday through Friday, 9:00 a.m. to 6:00 p.m. This position regularly requires long hours and frequent weekend work.
This position requires occasional travel.
- Master’s degree from an accredited institution in a Human Services field of study; or bachelor’s degree in Human Services field from an accredited institution and five years’ work experience in a Human Services field demonstrating increasing responsibilities for programs and supervision
- Licensure in the state of North Dakota in a Human Services field such as Social Work, Counseling, or Addictions
- Certifications related to Behavioral Health Sciences preferred
- Training and understanding of HIPAA Compliance for Health Care Professionals
- Training and understanding in trauma-informed care, congregate care, attachment, behavioral sciences, human development, family engagement, family systems, and/or nonviolent interventions preferred
- Demonstrated leadership skills and management experience
- Demonstrated ability to successfully develop and implement programs that reflect the organization’s mission and values, deliver strong outcomes, and comply with federal, state laws, regulations, and accreditation standards
- Strong working knowledge of and/or an aptitude to acquire a strong understanding of federal, state and/or local laws governing programs and services
- Advanced interpersonal skills to manage crisis situations as well as conduct effective day-to-day interactions within program and service settings
- Excellent critical thinking and problem-solving skills
- Excellent communication skills, both verbal and written
- Strong organizational and time-management skills
- Demonstrated ability to contribute to a positive and productive team environment
- Good working knowledge of Microsoft Office products (Word, Excel, PowerPoint) and be comfortable delivering services via a video conference platform
- Ability to pass an employee physical, criminal background check, and a child abuse and neglect background check
- Possess a valid driver’s license
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.